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SuperBot For Education is an AI-driven Omni-Channel Communication Platform that was launched 3 years ago with the vision to empower the educational organizations and bridge the gap in the Education Industry with the power of Artificial Intelligence. And in mere 3 years, SuperBot For Education has
A Quick Dive Into The Powers of SuperBot For Education
Multi User Handling
The system has been built in a way that it is capable of handling unlimited number of unique users concurrently, leading to an increase in system efficiency and a high response rate
Real-Time Insightful Analytics
Get access to all the actionable insights, consolidated chat history, and so much more in one single place with high-end chat analytics.
SuperBot can attend queries in English, Hindi as well as in Hinglish. Also, it will soon be able to support regional languages, making it usable for various industries across the globe.
In order to cater to the queries of all the visitors on all the platforms, SuperBot has been developed in a manner that it could be integrated with multiple platforms.
Online Payment Gateway
The system has a centralized payment gateway which enables the organization to connect their Payment Gateways with SuperBot and allow the users to pay through their chat window only.
High Response Rate
The system has been designed in such a way that an average response time of 2-3 seconds has been maintained by SuperBot, irrespective of the number of users or queries it has to handle at the same time.
Self Learning Capability
Since the system has been developed by using Machine Learning, it is able to self-learn and train itself to give the answers to those queries for which it wasn’t trained initially.
Real-Time Counselor Intervention
While SuperBot is conversing with the candidate and a counselor feels that his expertise is required to address the candidate’s query, he can take over the conversation in real-time without any hassle.
Can be Integrated with 20+ Channels
Why SuperBot for Education
Troubled with users coming down to your website but not converting as a lead? Then try SuperBot! Answer all their queries in real-time while saving them from the hassle of surfing so many pages and as well as collect their details during the chat only through In-Built Custom Forms.
Setting up a call centre or managing human agents to provide 24×7 Support is difficult. Isn’t it? But, with SuperBot you could attend to all your visitors queries 24×7 and leading to a higher user satisfaction rate with all their queries answered instantly.
Assistance Till Admissions
Guide your applicants from the first step of filling the application form till fee payment and taking final admission with a 24x7 available personal assistant. SuperBot For Education intelligently engages with the applicant to drive admissions.
- A communication agent that allows the user to ask anything they want
- Trained for 200+ intents to cater to the queries and keeps on learning with time
- End-to-end training is done by SuperBot’s team and client has to take no hassle for training
- Deep integration with WhatsApp Business API
- Get Consolidated Chat History and Real-Time Reports and Analytics
- Follow a FAQ Based Format wherein the users cannot ask anything they want
- Template based where only certain set of questions could be trained to answer.
- Follow “Do It Your Own” Schema and doesn’t provide any training support
- Not integrated with WhatsApp Business API
- Do not provide a consolidated chat history and real-time reporting
Let’s Hear from Industry Leaders
Devang R . Joshi
SuperBot has proved to be of help to University for admission aspiring students and their parents. Alongwith optimizing the human resource involvement towards the queries of students and parents, it has resulted in satisfaction of students. The Pinnacle Works team has been quite supportive in operations of SuperBot.
Dr. S. Y. Kulkarni
We are happy with the deliverables of Superbot as it redefined the conversations and accelerated the effort of team REVA! This interactive tool adds value to chats by engaging the user with personalized responses. I would like to emphasize that it should be an integral part on a website as it is a great scaffold for the accuracy of data. Congratulations, Team Pinnacle!
Am I satisfied with Superbot? Well yes, I am, but more than the superbot I must put on record that it is the people behind that makes it work all the more. Superbot is a real-time mirror of your brand equity and also a superb interactive tool for your consumers. The accuracy of the data that one gets from is what makes it a must-have on your web presence. My heartiest congratulations to the crack team of Superbot and as they are aware, we are with them for a long long time.